QUESTIONS
Here are a selection of general questions and answers about Selwyn Trees
If you feel that you have another question that has not been answered, please don’t hesitate to Contact Us and we’ll do our very best to answer you.
 
Q: How long does it take to book a job in?
A: Usually, we aim to book in jobs as soon as the quote has been accepted
 
Q: Do I need to be there whilst work is being carried out?
A: No, you do not need to be home whilst we are carrying out the work as long as we have access to the area.
 
Q: Can I ask for additional work?
A: Yes, we will adjust the original quote to go with the additional work and let you know the difference.
 
Q: How can I pay for the work?
A: We accept cash, direct transfer and have a complete card processing facility. We also have the option for spreading payments out over a monthly period. Please discuss this with us at the time of the quote.
    Payment is expected when the work has been completed.
 
Q: What is an ISA certified arborist?
A: An ISA Certified Arborist must have at least three or more years full-time, eligible practical work experience in the arboricultural field and must be trained in all aspects of arboriculture. It shows an arborist has flexibilty in their profession. Obtaining the certification involves the completion of an exam.